Workday Unveils AI-Driven Galileo Agent for HR Decisions
Workday integrated The Josh Bersin Company's Galileo AI agent into its Sana platform to provide quick, research-backed advice to HR leaders.
Workday announced a new integration with The Josh Bersin Company to bring an artificial intelligence advisory agent called Galileo into Workday's Sana platform. Scheduled to launch in February 2027, the tool aims to help human resources managers quickly access research-backed advice on workforce challenges.
The software operates inside existing Workday workflows, allowing users to query standard HR topics using plain language. It draws on a repository of over 50,000 pages of research to offer recommendations on hiring, organizational design, and employee skills development.
How does Workday's Galileo AI agent work?
Galileo functions as an embedded AI agent that processes natural language questions from HR professionals. Instead of generating raw data dashboards or static reports, it pulls contextual answers directly from published research by global industry analyst Josh Bersin and his team.
For example, if an organization is considering expanding into a new geographic market, an HR manager can ask Galileo about potential approaches. The agent reviews past case studies to outline necessary skill sets and team integration techniques.
The system built into Sana relies on the security protocols companies already use in Workday, keeping internal strategic queries private. Workday noted that while Galileo delivers research insights, the software does not make final employment decisions.
What it means for small businesses
For small business owners who manage human resources alongside other daily duties, research tasks often get delayed. Galileo is designed to summarize proven industry strategies quickly, helping smaller teams evaluate hiring or structuring options without reading long reports or hiring outside consultants.
However, business leaders should keep a few practical points in mind when planning for tools like this:
- Training costs and effort: Implementing new AI agents takes time to train staff so they can effectively prompt the system and interpret results.
- Cultural adaptation: Traditional teams might resist relying on AI guidance for staff decisions, requiring management to explain how the software supports human choices rather than replacing them.
- Long-term skill building: Workday and The Josh Bersin Company also plan to launch an HR training curriculum in early 2027 to help teams adjust to automated workflow tools.
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