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03 / RAG & Knowledge Systems

Answers from your own documents, with sources

Your company knows a lot, but it is spread across files, folders and inboxes. We build AI knowledge systems that read your documents and give clear answers, showing exactly where each answer came from.

How it helps

How RAG & Knowledge Systems helps your business

We turn your company documents and data into information your team can actually use. The system can help you find answers, understand your information, and turn it into useful things like summaries, reports, study material, and more.

  1. 01

    Your documents go in

    Policies, manuals, contracts, price lists and notes are added once. The system reads them and keeps them private to your company.

  2. 02

    Ask in plain words

    Your team asks a question the way they would ask a colleague. Nobody needs to know which file holds the answer.

  3. 03

    Get an answer with sources

    Every answer shows the files and the parts it used, so your team can check it in one click and trust what they read.

  4. 04

    Turn knowledge into work

    The same system can write summaries, reports, training notes and replies based on your own information.

Popular uses

Popular with businesses

A few of the things businesses often ask us for. They are only examples. We build what fits your business.

Company knowledge base
One place where staff can ask about policies, processes and products.
Support team helper
Support staff get the right answer from your help docs while they talk to a customer.
Contract and policy search
Find the right part of a long document without reading every page.
Onboarding new staff
New people learn faster by asking questions instead of searching folders.
Reports and summaries
Long documents turned into short summaries and reports.
Study and training material
Notes, quizzes and guides made from your own content.
Who it is for

A good fit for

  • Companies with many documents and policies
  • Support teams that answer from help docs
  • Law, finance and consulting firms
  • Schools and training providers
  • Growing teams that often welcome new staff
How we work

From first talk to launch

  1. 01

    We talk

    A first talk to understand your business, your tools and what takes up your time.

  2. 02

    We plan

    A clear plan of what we will build, how it will work and when it will be ready.

  3. 03

    We build

    We build it step by step and show you progress along the way.

  4. 04

    We launch and improve

    We launch it, show your team how to use it and keep improving it as you use it.

Questions

Questions about RAG & Knowledge Systems

What is RAG?

RAG stands for retrieval augmented generation. In simple words, the AI first finds the right parts of your documents and then writes an answer using only those parts. This keeps answers accurate and lets it show its sources.

Is my company data safe?

Your documents stay private to your company. We set up access rules so people only see what they are allowed to see, and your data is not used to train public AI models.

What kinds of files can it read?

PDF, Word, Excel, PowerPoint, text files and web pages, and data from tools like Google Drive or a help desk.

How is this different from ChatGPT?

ChatGPT answers from general knowledge. A RAG system answers from your own documents and shows where each answer came from, so it knows your business.

What happens when the answer is not in the documents?

It says it could not find the answer instead of making one up. That is an important part of how we build it.

See it working

Live samples

Small working samples of this kind of system, to show how it feels to use.

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