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04 / AI Chatbots & Assistants

AI chatbots that know your business

A good chatbot does more than say hello. We build AI chat assistants that answer from your own content, take simple actions for your customers and hand over to a person when that is the better choice.

How it helps

How AI Chatbots & Assistants helps your business

Chat assistants for your website, help desk or internal tools that answer from your own content, take actions like booking or looking up an order, and pass the conversation to a person when it needs one.

  1. 01

    A customer asks

    Day or night, a visitor asks a question on your website, in your help desk or on chat. The assistant answers right away.

  2. 02

    It answers from your content

    Answers come from your own pages, help articles and policies, so they match how your business really works.

  3. 03

    It takes action

    The assistant can book an appointment, check an order or collect details for a quote, not only talk.

  4. 04

    It hands over when needed

    For complaints or tricky questions it passes the full conversation to your team, so the customer never has to repeat themselves.

Popular uses

Popular with businesses

A few of the things businesses often ask us for. They are only examples. We build what fits your business.

Website chatbot
Answers visitor questions and turns them into leads.
Customer support assistant
Handles common questions so your team can focus on harder ones.
Booking assistant
Books appointments and sends reminders inside the chat.
Order help
Looks up order status and delivery details for customers.
Internal team assistant
Helps staff find answers about processes and tools.
Voice assistant
Answers phone calls, books appointments and takes messages.
Who it is for

A good fit for

  • Online shops
  • Clinics, salons and other booking businesses
  • Service companies that get many repeat questions
  • Support teams that want shorter wait times
  • Businesses that want to reply to leads after hours
How we work

From first talk to launch

  1. 01

    We talk

    A first talk to understand your business, your tools and what takes up your time.

  2. 02

    We plan

    A clear plan of what we will build, how it will work and when it will be ready.

  3. 03

    We build

    We build it step by step and show you progress along the way.

  4. 04

    We launch and improve

    We launch it, show your team how to use it and keep improving it as you use it.

Questions

Questions about AI Chatbots & Assistants

What can an AI chatbot do for my business?

It answers common questions, collects leads, books appointments and looks up orders at any time of day. Your team then deals with the conversations that really need a person.

Will the chatbot give wrong answers?

We build it to answer only from your approved content. When it does not know, it says so and offers to pass the question to your team.

Can it hand the chat to a real person?

Yes. It can pass the full conversation to your team by email, help desk or chat, so the customer does not have to start again.

Where can the chatbot be used?

On your website, in your help desk, in apps like WhatsApp or Messenger, and as a voice assistant on the phone.

Is it hard to keep up to date?

No. When your prices, policies or services change, you update your content and the chatbot uses the new information.

See it working

Live samples

Small working samples of this kind of system, to show how it feels to use.

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